using the Track Manager app or Desktop Login
Video Clips to Help you.....
Simple to use…. It’s all explained right here
Please watch these videos which will guide you through whats what on the TrackManager APP or using the desktop platform login. From The inital Setup for a “No Tag – No Start Immobiliser” to Reseting your device and digging a little deeper.
What is REALLY IMPORTANT is that ALL login details are ALL entered in lower case.
Setting Your Phone up to use as a Tag for the FIRST TIME
Follow the steps below.
Setting Your Phone up to use as a Tag for the FIRST TIME
Follow these steps in the video.
- Login with the details supplied to you via e mail.
- Click the Settings Wheel (Top Right)
- Check the Box “Enable Phone Tag” ** You may get a pop up on your phone asking for authorisation to use Bluetooth with the TrackManager APP** Please Allow this.
- Then uncheck the “Enable Phone Tag” box.
- Press the left Arrow < (Top left). This takes you back a step.
- Then you can LOGOUT by pressing the settings wheel again and LOGOUT.
You can now enable and disable your phone as a Tag from the home screen of the App. You do not need to login each time to use the Tag option so it does not matter if your phone has no mobile signal.
Vehicle Wont Start
Device Reset from your APP
If your device hasnt seen your tags you can follow these simple steps to get your device to reset and search for your Tags.
- Login to your Account in the TrackManager App.
- Select the vehicle you wish to reset.
- Tap the Top right Arrow UP commands symbol.
- TURN on your IGNITION on the vehicle FIRST.
- Press RESET DEVICE and then SEND at the bottom of the screen.
- Press OK
- This may take a minute or so to reset. The “No Tag No Start” system will reset and search for your tags.
- Logout of your APP and/or Check the “Enable Phone Tag” if you wish to use your phone as a Tag Transmitter.
Understanding the dates and times on your screen
Follow the steps below.
Understanding Dates and Times
The difference between the Dates and Times on the TrackManager App
- Login with the details supplied to you via e mail.
- Touch the area to select which tracker you want to look at if you have more than 1 GPS Unit.
- You will see a date and time at the bottom on this it is 30.08.2023 0706 hours . This is the LAST time your GPS unit communicated its GPS Location with the TrackManager server. If the vehicle has not moved at all like in this case this could be older that todays date which is 05.09.2023
- Then touch the blue i for information icon at the bottom right.
- This then shows the last time your GPS unit Communicated with the Server to check in. In this case this was 05.09.2023 at 12:24 hours. This is simply the device checking in with us.
- You will see Input 1 is OFF and OUTPUT 1 is OFF. These are inputs and outputs that partly control your vehicle immobilisation. Engineers will sometimes use these while installing your NO TAG NO START GPS Immobiliser.
What the Icons mean on the TrackManager App
